Being the Fès medina Internet connections can be erratic. We strive to make it available in all rooms, but occasionally it does go down. It is usually available in the courtyard and courtyard reception rooms. Please don't hesitate to contact us if you have having problems with connectivity because we have solutions.
- Check in / Check out
Guests can check in the minute they arrive if the room is ready. Otherwise, check out is at 12pm and check in is at 3pm.
- Room Service
We offer 24-hour room service for light meals, snacks and drinks from our bar. Please do not hesitate to contact us for any other requests.
- Private Transfer
We are happy to arrange chauffeur-driven excursions to the surrounding areas of Fès, as well as private airport pick up and drop off service.
- Laundry & Ironing
Please give your items to housekeeping and they will be returned to you the next day
We're happy to arrange for bespoke cultural tours of the Fès medina, shopping trips, cooking classes, and out-of-town visits to other heritage sites. We can also arrange for concert tickets and restaurant reservations. Please ask at reception for more details.